Privacy Policy

Effective Date: 01.09.2024

At Virtuaal, we take your privacy seriously and are committed to protecting your personal information. This Privacy Policy (“Policy”) outlines how we collect, use, maintain, and protect the personal information (“Personal Information”) you provide when using our services, including our website, mobile application, and related products and services (collectively referred to as the “Services”).

By accessing and using the Virtuaal Services, you acknowledge that you have read, understood, and agree to be bound by the terms of this Policy. If you are using the Services on behalf of a business or legal entity, you represent that you have the authority to bind that entity to this agreement. If you do not agree to this Policy or do not have the necessary authority, you may not access or use the Services.

This Policy does not apply to the practices of third-party companies or individuals we do not control or manage.

At Virtuaal, the security of your data is a top priority. We operate under a “no logs” policy, which means we only collect minimal data necessary to maintain the functionality of our Services. Information that is collected automatically is used solely for identifying potential cases of misuse, fraud, or abuse, and to compile statistical information regarding the performance and usage of the Services. This information is aggregated in a way that does not personally identify any user.

You can use the Virtuaal Services without providing any personally identifiable information. However, to access certain features, you may be required to provide Personal Information, such as:

Contact Information (e.g., name, email address, phone number)

Business Information (e.g., company name, country of operation)

Device Information (e.g., geolocation, access to device features like camera, gallery)

We collect Personal Information directly from you when you create an account, fill out forms, or interact with the Services. In some cases, we may also collect information from public sources or third-party partners.

We collect and use your Personal Information to:

Provide and maintain the Services

Personalize your experience on the platform

Fulfill legal and contractual obligations

Ensure security and prevent misuse

We only collect the necessary information based on your interactions with the Services and applicable legal grounds. You can opt out of providing certain information, but this may limit your ability to use some features of the Services.

You have control over the Personal Information you share with us. You can access, modify, or delete your information through your account settings. However, we may retain a copy of unrevised information for compliance purposes with legal obligations, even after you request deletion.

We may share your Personal Information with trusted service providers and partners who assist us in operating the Services. These third parties are bound by similar privacy policies and are authorized to use your information solely for providing services on our behalf. We do not sell or disclose Personal Information to unaffiliated third parties for their own marketing purposes.

We retain your Personal Information only for as long as necessary to fulfill our legal and contractual obligations. Once the retention period expires, your information will be securely deleted or anonymized, unless we are required to retain it by law.

If you are located outside India, your data may be transferred to and stored in India or other countries where we or our service providers operate. We take appropriate security measures to protect your information during international transfers in compliance with applicable laws.

You have the following rights regarding your Personal Information:

Right to Access: You can request access to the Personal Information we hold about you.

Right to Rectification: You can request corrections or updates to any inaccurate information.

Right to Erasure: You can request the deletion of your Personal Information under certain conditions.

Right to Object: You may object to the processing of your Personal Information.

Right to Restrict Processing: You can request restrictions on how we process your Personal Information.

Right to Data Portability: You can request to receive your data in a commonly used, machine-readable format.

To exercise any of these rights, please contact us using the information provided in this Policy.

We do not knowingly collect any Personal Information from individuals under the age of 18. If you believe that a minor has provided us with Personal Information, please contact us immediately so we can take steps to delete that information.

Virtuaal uses cookies to enhance your experience on our platform. Cookies help personalize content and track user activity. You have the option to decline cookies through your browser settings, though this may limit your experience with certain features of the Services.

We implement robust security measures, both technical and administrative, to protect your data from unauthorized access, alteration, or disclosure. While we strive to safeguard your information, no transmission over the internet or electronic storage method is 100% secure.

In the event of a data breach, we will take prompt action, including investigating the breach, notifying affected users if required by law, and cooperating with authorities to prevent further breaches.

We reserve the right to update or modify this Policy at any time. When changes are made, the “Effective Date” will be updated, and we will notify you of any significant changes through email or within the Services. Continued use of the Services after changes are posted will signify your acceptance of the revised Policy.

If you have any questions, concerns, or complaints regarding this Policy or the information we hold about you, please contact us at:

Email: hello@pagegaze.com

We will respond to all inquiries and concerns in a timely manner and ensure your rights are upheld.

This Privacy Policy was last updated on 01.09.2024.